Tips for Maintaining Consumer

There are 2 things that can not be separated in operations, ie sellers and buyers to each other interact. Whatever type of business that we run both in services and trade can not be separated from the two earlier elements.

There is a saying that the consumer is king. Proverb that I think is still relevant to the present, or even universal. The seller will not be able to sell if there were no consumers, consumer vice versa will not be able to meet all needs if there are no sellers.

I have the experience which might be of benefit to you how to retain customers. Look, I have a small business run from home since early 2001 in the field of computer rental and services that then I developed typing by adding new types of Internet cafe business, computer courses and computer services. I am a small business scale is still alive until now because I apply the concept of a trivial, "Giving Consumers Make the Best Service."

For those of you who have the same business as me or any business that you run the middle, there is a simple way how to retain customers in order to always give money to us. Here are tips for you:

1. Greet customers well.

The point is, when consumers come to our place, welcome with a smile, as far as possible.

2. Ask what needs. We must pro-actively ask first
advance what the consumer needs.

3. Provide the best quality.

Every product that we give must be the best.
Never we give to consumers from random. This
will create a bad impression for the customers of our products
selling.

4. Give a reasonable price.

In the highly competitive price an
product or service is critical. To buy something
consumers usually choosy where a cheaper place. Give
them with a reasonable price but still accompanied by good quality,
consumers will return again to our place.

5. Stay on Appointments.

Strive every promise we give to consumers
to always keep. Never give a promise to our
consumers if we can not fulfill. Do not Avoid
until consumers back and forth to the place where we not only because it promises
we can Stay, time and money already because they waste our promises
inappropriate. Consumers will be disappointed and move to another place. Edge-
the loss of our own end, the consumer loses.

6. Create family.

At the moment we are providing services,
do not tend to focus on the final sale only. I mean
during the process of service delivery took place, we should not be
monotonous. Involve them in a chat that light-light,
for example asking the residence or can also inquire about
their families. This is intended to create relationships.

7. Create a psychological bond.

This can be done if we are able to
creating a familial bond with the consumer.

Seven tips that I did for the sake of keeping customers. This concept because I have always maintained the principle that the customer is the lifeblood of my business. Very simple but the result was good enough for a small business can survive until now despite the economic crisis struck. Well how about you?; Probably have a better experience than from me, let's share experiences.